Question 1

Can I cancel my VIP membership anytime?

Accepted Answer

Yes, you can cancel your VIP membership anytime. You will keep access to all VIP benefits until the end of your current billing cycle. Your membership will not renew after that date, and no refunds are provided for partial billing periods.

Question 2

What happens when I upgrade my membership?

Accepted Answer

When you upgrade to a higher tier, the change takes effect immediately. You will be charged a prorated amount for the difference, and your new benefits (like shorter early access delays) start right away. Your next invoice will reflect the new tier and billing cycle.

Question 3

What happens when I downgrade my membership?

Accepted Answer

When you downgrade, the change is scheduled for the end of your current billing cycle. You keep all your current tier benefits and badge until then. Starting the next cycle, you will be billed at the lower rate and receive the benefits of the lower tier.

Question 4

What billing cycles are available?

Accepted Answer

PropPipeline VIP memberships are available in three billing cycles: Monthly, Quarterly, and Annual. Annual billing offers the best value with 20% savings compared to monthly billing.

Question 5

What are the different VIP tiers?

Accepted Answer

PropPipeline offers three VIP tiers: Bronze (24-hour early access), Silver (48-hour early access plus 10% off promotions), and Gold (72-hour early access plus 25% off promotions). All tiers include a verified member badge and priority support.

Question 6

How does early access work?

Accepted Answer

VIP members see new wholesale property listings before they become available to free users. Bronze members get 24-hour early access, Silver members get 48-hour early access, and Gold members get 72-hour early access. This gives you more time to review deals and contact wholesalers before properties go public.

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