Privacy Policy
Effective Date: August 3, 2025
We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use PropPipeline.
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PropPipeline ("PropPipeline," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and share information when you use our website and related services (the "Service"). By using the Service, you agree to this Policy.
1. Information We Collect
Information You Provide
Account & Profile
- Name and email address
- Password (encrypted)
- Phone number
- Preferred city/location
Content & Communications
- Property listings and images
- Messages and inquiries
- Payment information (via Stripe)
Information We Collect Automatically
Technical Information
- IP address and location
- Browser and device type
- Operating system
Usage Data
- Pages visited and time spent
- Features used
- Search preferences
2. How We Use Your Information
Core Services
- Provide and maintain the platform
- Process payments and subscriptions
- Personalize your experience
- Improve our services
Communications & Security
- Send important updates and alerts
- Prevent fraud and abuse
- Ensure platform security
- Comply with legal requirements
3. Sharing Your Information
We do NOT sell your personal information
Your data is only shared in the limited circumstances outlined below.
Service Providers
Trusted partners who help us operate (Stripe, Supabase, Resend, OpenAI, RentCast, Vercel)
Other Users
When you post listings or send messages through the platform
Legal Requirements
When required by law or to protect rights and safety
Business Transfers
In connection with mergers or acquisitions (with continued protection)
4. Cookies & Do Not Track
We use cookies and similar technologies to keep you signed in, remember preferences, analyze usage, and improve the Service. Most browsers let you remove or block cookies, but the Service may not work properly without them. The Service does not currently respond to "Do Not Track" (DNT) signals.
5. Data Retention
We retain personal information only as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. We may retain limited records (e.g., transaction logs) for auditing, security, and legal compliance.
6. Data Security
We use reasonable administrative, technical, and physical safeguards including encryption in transit, access controls, and secure development practices. However, no method of transmission or storage is 100% secure.
7. Your Rights and Choices
Account Control
Access or update information in your account settings
Account Deletion
Request account deletion by contacting support
Email Preferences
Opt out of marketing emails via unsubscribe links
Cookie Control
Manage cookies through your browser settings
8. External Links
The Service may link to third‑party websites or services. Their privacy practices govern information you provide to them, not this Policy. We encourage you to review their policies.
9. Children's Privacy
PropPipeline is intended for users 18 and older. We do not knowingly collect personal information from children under 13. If we learn we have done so, we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated Policy with a new Effective Date. Your continued use of the Service means you accept the updated Policy.
11. Third‑Party Policies
Key providers we use include (their privacy policies apply):