How Can We Help You?

Get the support you need to maximize your PropPipeline experience. Our team is here to help you close more deals.

Business Hours

Mon–Fri, 9:00am–5:00pm CT

Priority Support

Members get faster responses

Email Support

Get personalized help from our team

Email us and we'll get back as quickly as we can. We prioritize requests by membership tier. Non-members have access to our self-help resources.

Direct Email

If Email Support doesn't open your email app, copy the address and send us a message from any email account.

Want faster help? Upgrade your membership for priority support.

Response Time Targets

Promember

4–8 business hours

FreeMember

self-help resources only (no guaranteed response)

These are targets, not SLAs. Actual times may vary based on volume and issue complexity.

Common Support Topics

Billing & Membership

Questions about PropPipeline Pro membership or cancellations

Getting Started

New to PropPipeline? Learn how it works and common workflows

FAQ

Find quick answers to common questions about PropPipeline

Terms & Definitions

Look up ARV, Buy Box, ROI and other real estate investing terms

Message Support

Chat with us right here in PropPipeline, no email required

Send Support Email

Get personalized help with a pre-formatted support email template

Browse Help Articles

Find instant answers to common questions and learn PropPipeline basics

Stay Updated on New Features

Check out our latest product updates, feature releases, and platform improvements

View Latest Updates

Real Support from Real Estate Professionals

Our support team includes active real estate investors who understand your challenges because we face them too. We're not just tech support, we're your deal-closing partners.